Privacy policy
This privacy policy explains how KByte IT Services Ltd, trading as KByte IT Services, handles personal information, cookies and website data.
Last updated: 4 October 2026
Introduction
We respect your privacy. Therefore, we take care when we collect, use and store personal information.
This policy applies when you visit our website or enquire about our IT services. It also explains the choices available to you.
Information we collect
First, we may collect your name, email address, telephone number and company details. We receive this information when you contact us.
We may also collect technical data. For example, this can include your IP address, browser, device and website activity.
In addition, cookies may record how visitors use the site. This information helps us understand and improve the website.
How we use information
We use contact details to answer enquiries and provide requested services. We may also use them to manage our working relationship.
Meanwhile, technical data helps us maintain security and analyse website performance. It can also help us prevent misuse.
We only send marketing where the law permits it. You can ask us to stop at any time.
Cookies
Essential cookies support basic website functions. However, analytical cookies help us understand visitor behaviour.
You can control cookies in your browser settings. However, disabling essential cookies may affect some website functions.
Sharing and security
We do not sell or rent personal data. However, trusted suppliers may process information when they support our website or services.
We may also disclose information where the law requires it. In every case, we limit sharing to what is reasonably necessary.
We use practical safeguards against unauthorised access, loss and alteration. Nevertheless, no internet transmission is completely secure.
Your data rights
You may have rights to access, correct or erase your personal data. You may also object to some processing or withdraw consent.
To make a request, contact us using the details below. Finally, you may complain to the Information Commissioner’s Office.
Changes to this privacy policy
We may update this privacy policy when our practices change. Therefore, please check this page for the latest version.
Contact us
KByte IT Services Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email: info@kbyte.co.uk
Telephone: 0333 242 1511
For independent information, visit the Information Commissioner’s Office guidance for the public.
Essential cookies and payments
This website uses essential cookies for checkout sessions, administrator sign-in and form security. Google Analytics loads only after you accept optional cookies. Before acceptance or after rejection, this website does not load the Google tag or send Google Analytics measurements. We do not enable advertising tracking. Stripe processes checkout payments; this website does not store card numbers. We store order details to manage purchases and provide access to digital downloads. Contact form submissions are stored so we can respond to your enquiry.
Google Analytics and your cookie choice
We use Google Analytics 4 (measurement ID G-XEZR6RNH4C) to understand visits to our public website and improve its content and usability. The Google tag loads on eligible public pages only after you select Accept all cookies. Your saved choice applies on later visits until it expires or you change it.
Before acceptance or after rejection, no Google Analytics script or measurement requests are sent by this website. After acceptance, Google Analytics can use analytics cookies to distinguish browsers and maintain sessions; reports can include page views, browser and device information and approximate location. We send the public page address without its query string or fragment and only the referring website’s origin. Analytics is not loaded on our contact, account, checkout, private order, download or administration pages. We do not intentionally send enquiry contents, passwords or private order links to Google Analytics.
Optional analytics cookies are used with your consent. Rejecting optional cookies prevents Google Analytics from loading. Our implementation does not enable Google advertising signals or personalised advertising. Google processes analytics information on our behalf and may process data outside the UK. See Google’s Privacy Policy and how Google uses information from websites that use its services for its processing practices and transfer information.
Cookies used on this website
- Essential website cookies: checkout/session, form-security and administrator sign-in cookies support the features you use. These are not optional analytics cookies.
- kbyte_cookie_consent: remembers whether you accepted or rejected analytics for up to 180 days. This essential preference cookie does not contain your name or email address.
- _ga and _ga_XEZR6RNH4C: Google Analytics cookies used to distinguish browsers and maintain session information, only after acceptance. We configure analytics cookies to expire after 180 days without automatically extending that lifetime. Your browser may remove them sooner.
Changing or withdrawing consent
Choose Cookie settings in the footer at any time, then select Reject optional cookies to withdraw consent. We disable analytics, remove accessible Google Analytics cookies for this site and reload the page without the Google tag. Open tabs synchronise the change when possible. Requests already sent before withdrawal cannot be recalled. Withdrawal does not undo information already collected while you had consented. You can also clear cookies in your browser; we will ask again when no valid choice remains.
Accepting and rejecting are equally available, and you can use the website without accepting analytics. Without JavaScript, analytics does not run. If your browser cannot save your acceptance, Google Analytics remains disabled. Cookie expiry is separate from Google Analytics report retention, which is controlled by the property’s settings. Contact us if you have a question about data access or deletion.